My Portfolio

At GEICO, I developed over 125 training modules in Rise, Storyline, Camtasia, Canva, PowerPoint, Word, Snagit, and other authoring programs. Since those are all proprietary, I am rebuilding my portfolio below. Thank you for taking the time to look!

Strong Museum of Play Tickets- Storyline 360 Interactive

In this exercise, you'll add one adult and one child ticket to your cart so you can get to the Strong Museum of Play!

Call Center Associate Assessment - Storyline 360

At this call center, we have two employees who struggle with work-life balance. In this assessment, the learner reads the scenario, types their answer, and then compares it with "the expert."

Customer Service Conflict Resolution - Rise 360

We've all had situations where customers call upset or become upset throughout the phone call. This course reviews how to control these calls and work toward a solution with your customers.

Six Steps to Making Perfect Coffee - Storyline 360

Making the perfect cup of coffee takes precision and skill.

This Storyline 360 project reviews the six steps you'll need to take to ensure your coffee is delicious!

Buying High-Demand Products Online - Microlearning

Have you ever tried to buy a product in very high-demand online only to see it sold out over and over again?

This microlearning will show you three easy steps to increase the likelihood that you will secure that product!

Time For A Garage Sale! - Rise 360

Having a garage sale is hard work! This Rise course reviews all the preparation, day of sale, and post-sale procedures you'll need to know to ensure your garage sale is successful! Click the picture to check it out!

9/6/23 - Preparation lesson complete

New York Supplementary Spousal Liability - Demo Video

Effective August 1, 2023, New York customers with auto insurance will automatically have their coverage updated to the higher priced "Spousal" Bodily Injury coverage. This demo video shows how to change your coverage back if you insure with GEICO.